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How is the support provided?  Print this Article

24/7 Support is offered by any member of PBS regarding to the corresponding service/product in local language and English in Online Ticketing System. Per request, phone meetings may be scheduled too.

Regarding web development services, verified Agent will always be available speaking in local language to assist you in case of any issue in duration of support and maintenance.

Regarding web development services, meetings for fixing any issue caused by any member of PBS, discussing service details and finalizing any procedure will be held immediately and scheduled on the same day of request or in less than 24 hours.

Meetings for consultation, additional training, benchmark, audits and cooperative performance will charge the client for $49/hour in locations the corresponding PBS member has got agent(s) in. Transportation fees will be charged in case of meeting in any other city which is not listed as a location that corresponding PBS member has agent(s) in.

Regarding web development services, in the case you are temporarily living in a city or country else than the one you have purchased the service/product from, corresponding PBS member will assist you online in Ticketing System for FREE. Per request, phone meetings may be scheduled too. In case of requesting the Verified Agent to meet you or your colleague in person or on a video call, corresponding PBS member will charge you $49.00 per hour. Transportation fees will be charged in case of meeting in any other city which is not listed as a location that corresponding PBS member has agent(s) in.

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